Support

Contact

Email support@roommint.app. Include the email address on your RoomMint account and a short description of the problem. Do not attach a photo of your home unless we ask for it.

Account

Sign in with Apple, Google, or an email link from the RoomMint app. The same buttons work whether you are new or returning.

If you cannot sign in or receive the email, email support@roommint.app from the address associated with the account.

Delete your account

Open Profile → Delete account, then confirm. This removes the active account and its associated RoomMint projects and images, subject to the limited retention described in the Privacy Policy.

If you cannot reach the in-app deletion control, email support@roommint.app from the address associated with the account.

Credits and billing

Use Restore Purchases on the paywall if a completed Apple purchase is not reflected in RoomMint.

Manage or cancel RoomMint Plus through the subscription controls opened by the app. Refund requests are handled by Apple.

Failed generations

A failed generation should return its credit automatically. If it does not, email us with the approximate time of the attempt. Do not send the original room photo unless we ask for it.

Privacy requests

The Privacy Policy explains access, correction, deletion, portability, and consent requests. Email support@roommint.app if you need help exercising those rights.