Privacy Policy

Information we collect

We collect information you provide, information created when you use the service, and limited technical information needed to run it:

• Account information, such as your email address and sign-in details.
• Photos and other images you upload, your design instructions and edit selections, and the generated designs and projects created from them.
• Purchase and subscription status needed to grant credits and handle refunds. We do not receive your full payment-card details.
• Limited usage analytics and technical information used to operate, secure, and improve RoomMint.
• Messages you send to support.

How we use information

We use personal information to:

• Create and manage your account.
• Generate, store, and display your designs.
• Process purchases, subscriptions, credits, and refunds.
• Provide support.
• Prevent abuse and keep the service reliable and secure.

When we share information

We do not sell personal information, use it for advertising, or use your photos to train a RoomMint model. We do not use third-party advertising or crash-reporting services.

With your permission, RoomMint sends the selected room photo, any reference or product images and edit masks needed for the request, and your design instructions to Google (Gemini), our third-party AI service provider, to generate your design. We do not send your password or payment-card details with that request.

RoomMint asks for permission before sending a generation request to Google. You can decline and can reset AI photo processing permission in Profile so RoomMint asks again before your next generation. Opening the privacy policy does not grant permission.

We otherwise share information only with service providers that help us host, store, process, email, or handle purchases; when required by law; to enforce our terms or protect people or the service; or as part of a business transfer. They must protect the information they process for us.

How long we keep information

Account information, projects, photos, and generated designs are kept while your account is active and until you delete them or delete the account.

Purchase records, security records, support messages, backups, and operational logs are kept only as long as reasonably needed for the purpose for which they were collected, including legal, accounting, fraud-prevention, dispute, and recovery needs.

Your rights

You can delete individual items in the app or delete your account. Account deletion removes the active account and its associated projects and images, subject to limited retention required for backups, security, purchases, disputes, or law.

You may email support@roommint.app to request access, correction, a portable copy, deletion, or withdrawal of consent where those rights apply. We may ask you to verify that you own the account. You may also complain to the privacy regulator in your country.

International transfers

RoomMint and its service providers may process information in countries other than the one where you live. We use contractual and other safeguards required by applicable law when information is transferred internationally.

Children

RoomMint is not directed at children under 13, and we do not knowingly collect their personal information. If you believe a child has created an account, contact us so we can remove it.

Changes

We may update this policy when RoomMint or the law changes. We will post the new effective date here and provide additional notice when required.